Student support

Assuring students get the best learning and student experience, Sydney Business School, University of Wollongong provides several student support services such as tailored academic support and resources, skill building & social activities, as well as support with accommodation, career development, counselling, safety and security and more.

Current student support

NB: Students studying Business and Law undergraduate courses at Wollongong or Sydney visit the Faculty of Business and Law Current Undergraduate Student Resources webpage.

The Sydney Business School (UOW) Library provides access to collections and information services for Sydney Business School students and staff. Our collection includes UOW subject material, course textbooks, recommended readings for all Sydney campus subjects, and general business texts. For more information about the library, visit the Sydney Business School, University of Wollongong Library Website.

The Library at the Sydney CBD Campus is on level 8. Students at the Wollongong Campus can visit the library located in building 16.

Students can refer to the Moodle site Sydney Business School Student Handbook (TCHR073_18) to attain Library resources and workshop details.

Meet Sydney CBD Campus Librarian, Lauren Richardson

Head of Students

Students can see the Head of Students for advice on course transfers and articulations, credit for prior learning, cross-institutional study, enrolling in excess credit points in a Trimester/session, taking leave of absence, course progress requirements, issues with graduation, serious academic consideration, complaints, grievances and appeals. The Head of Students at the Sydney CBD Campus is located on level 8. The Head of Students at Wollongong Campus is located in building 17.

Meet your Head of Students

Directors of Academic Programs

Students can see the Directors of Academic Programs for their course structure, subject substitution, and credit for prior learning.

Other Academic staff

Academic staff are available to advise and support, including the Dean, Subject Coordinators and Lecturers. See Our people

UOW has launched an exciting new portal for all things support! You can view services, book appointments, sign up for programs, chat to mentors, book a session with a Peer Learning Coach, and much more. Sign in with your UOW username and password and set up an account to get started. Access the Student Success Portal (Vygo) and join to view the services and book a session.

Peer Learning Coach

Peer Learning Coaches are senior students who work collaboratively with you to achieve your study goals. Using their experience as a student, our Peer Learning Coaches are trained to support you with:

  • Time management and organisational skills
  • Study and assessment planning
  • Adjusting to university life and study expectations
  • Navigating university systems and physical spaces
  • Motivation and positive study habits.

Tour Peer Learning Coach will work with you in your first coaching session to set goals and will follow up with you with ongoing coaching sessions to keep you on track.

Peer Learning Coaching sessions can be held face to face or online. Coaching sessions can be conducted on an individual basis, or you are welcome to bring along some friends for a group coaching session.

Please note when booking a session with Peer Learning Coach, consultations run for 30 minutes. 

Students can reach out to a Peer Learning Coach online or in person at the Sydney CBD and Wollongong Campus.

Meet Peer Learning Coach, Safiye Caferoglu

Assignment Calculator

The Assignment Calculator is a tool to guide students in planning their assignments and searching for the proper study resources.

Learning Skills Advisors

UOW is committed to working with students to achieve their study goals. Our Learning Skills Advisors can meet with you one-to-one or in a small group session (if you want to bring some friends along!) to support you with:

  • Understanding what is required in an assessment task
  • Referencing
  • Writing and structuring essays, reports, and other assessments
  • Critical reading and thinking
  • Research skills
  • Academic integrity
  • English language and writing

Consultations with a Learning Skills Advisor will typically run for about 45 minutes, and these sessions can be either face-to-face or online.

Students interested in scheduling an online session with a Learning Skills Advisor can conveniently book through Student Success Portal.

Maths Skills Advisors

Our Maths Skills Advisors are committed to working with you to build students’ confidence and capabilities to study maths at university.

Our team can provide support in: 

  • Foundational level maths, particularly for students studying Business, Education, Engineering, Nursing and similar degrees. 
  • Statistics support for students studying in degrees such as Business and Psychology. 
  • Higher level maths skills support as needed or if appropriate. 

Consultations with a Maths Skills Advisor run for 45 minutes, starting on the half hour. These sessions can be either face-to-face or online. 

Make sure that you read the program guidelines to familiarise yourself with the program. Students interested in scheduling an online session with a Math Skills Advisor can conveniently book through Student Success Portal

Reach out to a Student Support Coordinator. Examples of how they can support students:

  • Supporting students to manage health or welfare needs that may impact their study capacity.
  • Support for students with a disability and/or medical conditions.
  • Referring students to the best person to contact about a problem.
  • Providing information about where to get academic support or personal support.
  • Helping to navigate the university environment, e.g. processes and policies.
  • Refer students to any support services on/off campus.
  • Assisting in settling in and understanding life and study in Australia.
  • Providing support or information on any available programs or services.

All conversations are free and confidential.

How to contact a Student Support Coordinator

By email: 

UOWx aims to provide students to engage in co-curricular activities whilst studying at the University of Wollongong with an advantage in the increasingly competitive workforce by formally recognising their involvement upon graduation.

UOWx has opportunities for students to receive recognition for their co-curricular involvement at the Regional and Metro Campuses.

There are two ways students can get involved in co-curricular activities and be recognised on their UOWx Record:

Visit the UOWx website for more information about co-curricular activities specifically for Sydney Business School students or contact the UOWx team on or 4221 5999.

The BIPMN program focuses on supporting incoming international students by pairing them with International Peer Mentors who are available in both Sydney and Wollongong. BIPMN can also support business & law international students at any stage of their degree looking for further guidance. Regardless of whether a student is joining as a Peer Mentor or a Mentee, they will receive UOWx recognition upon satisfying the minimum engagement with the program.

Students interested in joining the program as mentors or mentees can visit our BAL International Peer Mentor Network Participant webpage.

Meet BIPMN Coordinator, Kelis (Ngoc) Nguyen

CABLE enlists high-achievers in business, dedicated to help peer students academically in accounting, economics, finance, management and other relevant majors, with the aim of providing and sharing experiences of studying and living overseas. To fulfil its aims, CABLE is academically focused, and socially innovative, aiming to build community engagements. CABLE leaders are responsible for the preparation and delivery of English or Bilingual peer-led study sessions and participate in a broad range of social and sports activities involving both international and domestic UOW students. CABLE supports business students who experience learning challenges, to help them overcome early-stage university difficulties, reduce failure rate and increase retention. Any students need support can contact the Head of Students for a referral to connect with CABLE.

Apply to become a CABLE program student leader and receive UOWx and Faculty recognitions by email

Register with the CABLE program


Sydney CBD Campus: Sydney Housing Services is dedicated to assisting students with various housing matters, from deciding which accommodation is best suited to students to finding accommodation, moving in and moving out, housing problems, and disputes rights as a tenant.  The service can also assist with emergency/crisis accommodation, utilities and airport transfers. Visit the Sydney Accommodation page for further information.  

Wollongong Campus: Students seeking accommodation in Wollongong or a nearby location can refer to the Wollongong Accommodation page for information and support.

Meet Housing Officer, Hanna Tannous

Careers and Employability consultants at the University of Wollongong can help students improve their employability and provide up-to-date information on the Australian job market, additional career programs and job search resources.

A wide variety of resources can be accessed through the Careers and Employability website, including

Students can meet experienced Careers and Employability Consultants who are available on campus or online.  Students can book online via CareerHub for both on-campus and online consultations. The Sydney CBD Campus students can see Careers and Employability Consultant, Jackie Simpson, who visits the Sydney CBD Campus regularly. See CareerHub to make an appointment on campus or online. Students at the Wollongong Campus can visit the Careers and Employability website.

The University offers a free and confidential counselling service to all enrolled students to assist with personal, work or study related difficulties. The counselling offered at UOW is short-term and generally lasts 1-6 appointments. If students require longer term support, we may refer them to an external provider.

Counselling provides a confidential space where students can discuss concerns that may be impacting on the student’s academic performance or mental health and well-being. The counselling service can deal with a wide range of personal difficulties such as family and relationship issues, communication problems, loneliness, lack of confidence, stress, anxiety, depression, bereavement, grief, and adjusting to another culture.

Students can see a Student Counsellor face-to-face, phone or telehealth (online) at the Sydney CBD Campus on Tuesdays or via phone/telehealth on any other day. Please register to book your slot and if you prefer a face-to-face consultation at our Sydney CBD Campus, please specify this when contacted to confirm your booking.

Wellbeing Workshops

The UOW Counselling service provides free and confidential skills-based psychoeducation workshops. These workshops provide practical skills for managing emotions, motivation, and relationships. If students have a friend who is having difficulties managing emotions, stress, and anxiety these workshops will provide students with practical skills to best support a friend. Refreshments will be provided during the workshop.

These workshops are approved UOWx activities. Please see the Wellbeing Workshops in Autumn for additional details and to register.

Meet Student Counsellor, Helle Luckmann

As a leading healthcare provider network in Australia and a health and well-being partner of the University of Wollongong, Bupa offers on-campus consulting services at the Sydney CBD Campus. BUPA consultants are available to provide students with support including guidance on health insurance, wellness support, and assistance with healthcare navigation.

Students can see a Bupa Consultant at the Sydney CBD Campus by scheduling a 30-minute consultation every Tuesday. Please register to book your slot

Students at the Wollongong Campus seeking BUPA support can visit Student Central, Building 17, on Mondays, Wednesdays, and Fridays, 12 pm–4 pm.

Students can also contact Bupa as follows:

BUPA OSHC Service Hotline: 1800 644 111

Email: (Wollongong and Sydney Campus)

For additional information concerning your Overseas Student Health Cover (OSHC) insurance, please visit the BUPA website or contact 1300 884 235 for access to the 24/7 Student Advice Line. 

Meet BUPA on-campus consultant, Dolon Sharnali

Wollongong Campus: Your UniLife at UOWPulse offer a range of student events, from on-campus social events to excursions, giveaways, freebies and more.

The Sydney CBD Campus offers a range of student events and activities that allow students to make friends, engage in social and skill-building activities and have a fun study experience. Students should keep an eye out on their UOWmail, weekly Student Newsletter, and UOW Sydney Business School Student Handbook for event updates.

Faculties and campuses of the University of Wollongong encourage student participation in their operation and development. Each faculty and campus partners with students to address issues such as workplace health and safety, research, flexible delivery matters, as well as teaching and learning related topics through Faculty Education Committees and School/Unit Committees.

Find your Representative

Meet Student respresentive, Azjargal Batdelger

Safety and security

Students out front of Security Building Wollongong campus
A student using safezone app Sydney CBD campus
UOW security staff using radio Security and Emergencies contacts
Student safety guides

Other Support Services offered at UOW

Student may be able to find other support services, resources and opportunities